Case study - SAS 9 Maintenance Release Upgrade

case study
Problem

Upgrade your SAS Platform
with minimal Business Impact

Our customer operates a SAS 9.4 platform with multiple business critical applications and thousands of users. This case study outlines the successful planning and execution of an upgrade to a new maintenance release. Key requirement was to ensure minimal downtime and seamless migration of existing applications and user configurations. The upgrade process included upgrade readiness checks, coordinated rollout across development, test, and production environments, and an post upgrade validation.

Skills
In-depth knowledge of SAS platform
solid background on linux OS
extensive Expertise
WITH automation
strong Testing skills
Solution

To address the customer requirements, our team developed a customized set of Ansible playbooks and other tools to fully automate the whole upgrade process. This comprehensive solution included:

SYSTEM Assesment
In depth analysis of the existing platform and applications to ensure upgrade compatibility
Individual upgrade plan
Based on the analysis we developed a detailed plan for the upgrade.
automation
The upgrade plan was fully automated using a set of ansible playbooks to perform pre-upgrade adjustments, installation and configuration of the maintenance release upgrade, re-appliying customizations, and performing pre- and post-upgrade tests.  
PRE-test Phase
The upgrade process was validated on a production-like test system to ensure functionality and uncover potential risks
STAGED rollout
Performing the automated upgrade stage by stage, starting in development up to production. Permanent review and improvement of the upgrade process.
validation
After each upgrade automatic sanity checks have been performed. In addition the validation also included tests performend by key business users.
post upgrade support phase
To ensure the best user experience after the upgrade an intensive support phase was included to address all issues uncovered after the upgrade, but also to help users deal with new or changed features.
Results

With the automated upgrade approach we were not only able to significantly reduce the total downtime, but also reduced the number of manual steps to a minimum.

Key Takeaways
Efficiency:
Automation drastically cuts downtime and reduces risks of error-prone manual interventions
Reliability:
The whole process is repeatable and ensureS systems are exactly in the expected state
DOCUMENtattion & TRACEBILITY:
With the fully automated approach all steps are documented and traceable.

Why Choose Us?

With extensive experience in managing complex IT challenges, our team is equipped to deliver reliable, efficient solutions tailored to your business needs. Contact us to learn how we can help streamline your operations and reduce downtime.