Managed services
We take over the responsibility for operating and managing systems and applications on behalf of our customers.
Regardless wether on or off premise, systems and applications need to be managed. We offer customized service options that fit to the requirements of our customers.
| Service description | typical "full service" |
typical "expert only" |
your choice? |
|---|---|---|---|
| Support for cloud based systems (AWS, Oracle, Azure) | |||
| Support for on-premise system via remote access | |||
| Support for operating system (Windows, Linux) | |||
| SAS 9 Platform support (Hotfix service) | |||
| SAS Visual Analytics Platform support | |||
| On-call support availability 9/5 | |||
| On-call support availability 9/5 during weekends |
Our Managed Services provide ongoing management of your applications so you can focus on your business.